The inventory process was semi-automated with the weak integration with ERP that caused delays in the discrepancies calculation. Also, Headquarters didn’t have enough time to analyse all inventory results, so many of them were obsolete and, as a consequence there was often a delay in the losses recovery.
The client asked Byndyusoft to reorganize the inventory management and develop software for a new, more efficient approach.
At the beginning of the project, we had started with our standard Product Discovery process. The results of analysis had shown weaknesses with the current inventory process.
Byndyusoft designed and developed software for inventory management. Also, we integrated it with ERP to reduce all manual work and seamlessly connect the current in-store stock data.
Until the end of the project, we had been working in the shops with client’s employees and, finally, we have implemented the system in all client’s stores.
The recoverability of losses was increased from 50 to 90 percent because of two factors:
After the shop’s workers had realized that any rogue employee could be easily detected by the new inventory process, they became more respectable to the accounting of jewellery and the number of frauds went into decline.
By this moment, all 400 shops and HQ have started using our new inventory approach.